Good Customer Service – IT Problem Handling Technic.

​Gathering the right information is the key to adopting the appropriate perspective as well as assembling all of the clues needed to define and solve the problem at hand. Here’s where your personal customer service interaction gets tactical. Three specific techniques will prove most useful for this exchange: Determine goals. The mechanics of the issue... Continue Reading →

6 Things that should be taken care in Project meetings

1.Everybody speaks. Don’t let anyone sit idle for the entire meeting. Encourage contributions by adopting an open tone, being supportive, and directly soliciting input from individuals. Show that everyone can contribute – and that everyone is expected to contribute. 2.Preparation is key. Somebody needs to prepare the main content of the meeting to ensure its... Continue Reading →

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